Refund Policy
At Palmora Store, customer satisfaction is our top priority! ❤️ If you’re not completely happy with your purchase, don’t worry—we offer a 3-day refund policy 🗓️.
Eligibility for Refund:
✅ The item must be unused, undamaged, and in its original packaging 📦
✅ Refund requests must be made within 3 days of delivery 📅
✅ Proof of purchase (receipt or order number) is required 🧾
Non-Refundable Items:
❌ Used or damaged items
❌ Personalized or digital products
❌ Items purchased during clearance sales 🚫
Refund Process:
1️⃣ Contact us at palmorastore@gmail.com 📧 within 3 days of receiving your order with your order details.
2️⃣ Our team will review your request and confirm eligibility 👀.
3️⃣ Once approved, the refund will be processed within 5-7 business days 💳 and credited to your original payment method.
⚠️ Important Notes:
- Refund requests made after 3 days of delivery will not be accepted.
- Shipping fees (if applicable) are non-refundable.
- Refunds will only be issued for items that meet the eligibility criteria above.
We’re here to make your shopping experience smooth and worry-free! Thank you for choosing Palmora Store 🌟